Terms of Service Agreement
Engaging in services offered by Michael Perez Coaching LLC indicates acknowledgment and acceptance of the following Terms of Service in full:
1. Rescheduling Policy
A minimum of 18 hours’ notice is required for the rescheduling of any coaching session.
Rescheduling is facilitated through the Change/Reschedule Appointment button provided in session confirmation and reminder emails. It is recommended to check both inbox and spam folders for these emails.
2. Late Rescheduling Requests
Requests to change or reschedule a session within 18 hours of the scheduled start time will be reviewed on a case-by-case basis.
Such requests must be emailed to michael@voicecoachfl.com for consideration.
3. Missed Appointments
Sessions that are not attended as scheduled will be considered forfeited.
Missed sessions cannot be rescheduled or made up at a later time.
4. Expiration of Session Packages
Session packages must be used within 365 days of purchase. This policy encourages consistent engagement and supports progress.
Any unused sessions after this period will expire.
5. Results Disclaimer
Services provided by Michael Perez Coaching LLC are intended to enhance public speaking and communication skills. However, results may vary from person to person.
All sales of services offered by Michael Perez Coaching LLC are final.
For any questions or clarification about these terms, contact michael@voicecoachfl.com.