Terms of Service Agreement

Engaging in services offered by Michael Perez Coaching LLC indicates acknowledgment and acceptance of the following Terms of Service in full:

1. Rescheduling Policy

  • A minimum of 18 hours’ notice is required for the rescheduling of any coaching session.

  • Rescheduling is facilitated through the Change/Reschedule Appointment button provided in session confirmation and reminder emails. It is recommended to check both inbox and spam folders for these emails.

2. Late Rescheduling Requests

  • Requests to change or reschedule a session within 18 hours of the scheduled start time will be reviewed on a case-by-case basis.

  • Such requests must be emailed to michael@voicecoachfl.com for consideration.

3. Missed Appointments

  • Sessions that are not attended as scheduled will be considered forfeited.

  • Missed sessions cannot be rescheduled or made up at a later time.

4. Expiration of Session Packages

  • Session packages must be used within 365 days of purchase. This policy encourages consistent engagement and supports progress.

  • Any unused sessions after this period will expire.

5. Results Disclaimer

  • Services provided by Michael Perez Coaching LLC are intended to enhance public speaking and communication skills. However, results may vary from person to person.

  • All sales of services offered by Michael Perez Coaching LLC are final.

For any questions or clarification about these terms, contact michael@voicecoachfl.com.